Contact Center Solutions

What is Virtualization?

Virtualization is a proven software technology that is rapidly transforming the IT landscape and fundamentally changing the way that people compute. Today’s powerful x86 computer hardware was designed to run a single operating system and a single application. This leaves most machines vastly underutilized. Virtualization lets you run multiple virtual machines on a single physical machine, sharing the resources of that single computer across multiple environments. Different virtual machines can run different operating systems and multiple applications on the same physical computer.

How Does Virtualization Work?

The virtualization platform is built on a business-ready architecture. Using software solutions to transform or “virtualize” the hardware resources of an x86-based computer—including the CPU, RAM, hard disk and network controller—to create a fully functional virtual machine that can run its own operating system and applications just like a “real” computer. Each virtual machine contains a complete system, eliminating potential conflicts. VMware virtualization works by inserting a thin layer of software directly on the computer hardware or on a host operating system. This contains a virtual machine monitor or “hypervisor” that allocates hardware resources dynamically and transparently. Multiple operating systems run concurrently on a single physical computer and share hardware resources with each other. By encapsulating an entire machine, including CPU, memory, operating system, and network devices, a virtual machine is completely compatible with all standard x86 operating systems, applications, and device drivers. You can safely run several operating systems and applications at the same time on a single computer, with each having access to the resources it needs when it needs them.

Virtualizing real-time voice applications

We have collaborated with virtualization software leaders to allow unified communications applications to run in a virtualized environment
By breaking down the barriers between the ‘telecom closet’ and the data center, IT managers can now minimize voice management tasks, and consolidate voice and non-voice applications on a single server.
The flexibility provided by virtualization means deployment and management of mobility, conferencing, collaboration and other voice applications are simplified, resulting in lower capital and operating costs.

Manage your Resources with the Lowest TCO

It’s not just virtualization that’s important. You need the management tools to run those machines and the ability to run the wide selection of applications and infrastructure services your business depends on. Our software lets you increase service availability while eliminating error-prone manual tasks. IT operations are more efficient and effective with virtualization. Your staff will handle double or triple the number of servers, giving users access to the services they need while retaining centralized control. Deliver built-in availability, security, and performance across the board, from the desktop to the datacenter.